Archives: FAQs

What is the Co-op Mission & Vision Statements?

Mission Statement: Providing exceptional service and quality products for the benefit of our members and communities Vision Statement: We will be the leading corporate citizen in our communities by employing cooperative principles to be a diverse, environmentally sound and profitable enterprise

Is my cash refund taxable?

A tax of 15% is withheld from refunds exceeding $100. If your purchases are for personal use they are not taxable and you can claim back this amount as pre-paid income tax by using box 22 of your T4A and including this amount on line 437 of your income tax return. If your purchases are …

Is my cash refund taxable? Read More »

When do I get my equity back?

When you move away from the trading area or When you reach 65 or When you pass away your estate can apply to have the equity paid out.

Do you have to be a member to shop at the Co-op?

No, but by being a member you become a part owner of the business and share in the earnings of the co-op. You can also attend annual meetings, vote on resolutions and run for a position on the Board of Directors

Why do I need a Co-op number?

Every time you make a purchase at your co-op, you will be asked for your number, which is used to record your purchases. Your purchases are recorded because your share of the co-op’s earnings is based on your purchases through the year.

Who can become a member?

Co-ops have an open membership, so anyone over the age of 16 can become a member. Being a co-op member means that you own a share of a business in your community